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What is this message?

Posted: Mon Nov 03, 2025 3:53 pm
by darrel_jw
I have been cleaning up BA installation, am running BA 5.6.13, and when checking for updates I get "Unable to retrieve online version information." I am running compact installation with all files under D:\ProgramData\Bible Analyzer. This just started when I installed update 13.

Re: What is this message?

Posted: Mon Nov 03, 2025 7:39 pm
by Tim
I'll look into it. Probably broke with the update.

The normal setup file is always the latest,
https://www.bibleanalyzer.com/bibleanal ... -setup.exe

Re: What is this message?

Posted: Wed Nov 12, 2025 7:13 pm
by darrel_jw
I cannot check for/nor install BA updates after version 13. I get the error message given earlier. Can we fix that?

Re: What is this message?

Posted: Mon Nov 17, 2025 1:09 pm
by epement
darrel_jw wrote:
Mon Nov 03, 2025 3:53 pm
I . . . am running BA 5.6.13, and when checking for updates I get "Unable to retrieve online version information."
I receive the same error for the same BA version. I am running Windows 10 Pro, version 22H2, build 10.0.19045.6575